If you have multiple Webconnex Payments Accounts linked to one TicketSpice, RegFox, GivingFuel or RedPodium account, here is how to switch between them or update their name.
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Switch Between Your Webconnex Payments Accounts
From the Pages screen of your TicketSpice, RegFox, GivingFuel or RedPodium account, hover your mouse over Gear in the top-right corner
Select Payment Processors from the dropdown
Locate the desired Webconnex Payment Processor and click the View Payments Portal link
Once you are logged into your Webconnex Payments portal, hover your mouse over the icon in the upper right corner of your account
Select Switch Merchant Account from the dropdown
Select the Webconnex Payments account you'd like to switch to
Update the Name of your Webconnex Payments Account(s)
You may desire to update the name of a Webconnex Payments account if it was misspelled, if it is hard to decipher between the others, etc.
From the Pages screen of your TicketSpice, RegFox, GivingFuel or RedPodium account, hover your mouse over Gear in the top-right corner
Select Payment Processors from the dropdown
Click the Pencil icon on the payment processor you'd like to update the name for
Update the name in the Reference Name field - This will update what is displayed when switching between accounts inside the Webconnex Payments portal
Click the Save button
