Pro Tip: If you file your taxes for your business under an EIN (Employer Identification Number), you are an Organization. If you file your taxes with an SSN (Social Security Number), you are a Sole Proprietor. This article describes the documentation needed to verify an Organization. Click here to learn more about the documents needed for sole proprietors.

Note: To help the government fight the funding of terrorism and money laundering activities, Federal law requires financial institutions to obtain, verify, and record information that identifies each person (individual or entity) who opens an account and certain individuals who are associated with an account.

Because of this, Webconnex Payments will ask for your name, address, taxpayer identification number, and other information to identify you when you open an account. This information must be verified before you receive your first payout.

Pro Tip: Most non-profits should choose Company as their Business Setup type. During the verification process, you'll then be able to indicate your non-profit status in the Company Details section.

Only choose the Partnership, or Association option only if you're an individual or company, and your bank account is registered under the name of a formal partnership or association. This arrangement is relatively uncommon and doesn't apply to most non-profits.

Note: If you are a government agency, we recommend selecting the Company option, and indicating that you are part of the government later in the Company Details section.

NOTE: If you selected that you are a Public Company, you will be asked to provide the following registration details:

Pro Tip: Under Company Details, you will be required to add tax documentation about your company. Here are some recommended tax documents you can use for verification.

NOTE: You cannot use a W9 or another document that you sent to the IRS with your Organization Name and EIN. The document used for verification must be sent from the IRS.

For a Company with an EIN

For a Nonprofit

Note: Sometimes, Webconnex Payments will ask for a registration document that is distinct from a tax document. This occurs most often for non-profits and Canadian organizations.

Generally, the registration document is used to confirm a non-profit's status. We recommend uploading a 501c3 if you are a non-profit. If you don't have a 501c3, we recommend uploading a document from the Secretary of State confirming that you are a non-profit.

Pro Tip: You must add at least 1 controlling person and at least 1 signatory for your organization.

You only need to add an owner if your company has individuals who hold more than 25% of your company. If you don't have any owners, you do not need to add an owner.

Note: One individual can hold more than one role. For example, if you have one individual who is both a controlling person and signatory, you can add them in both roles.

If this is the case, we recommend adding one person, and then checking all of the roles that this person holds.

Pro Tip: To comply with federal regulations aimed at preventing terrorism and money laundering, Webconnex Payments is required to collect and verify identifying information—such as name, address, and the last four digits of the SSN—for certain individuals associated with the account. This verification must be completed before your first payout can be issued.

Pro Tip: When verifying your bank account, make sure the legal name you entered matches exactly with the name on the bank account. If there’s a mismatch, we recommend going to the DBA section and entering the name that appears on the bank account in this section.

Note: The company or organization must own the bank account they add as the payout method.

Pro Tip: Before you can sign the services agreement, you’ll need to add a signatory who is authorized to sign on behalf of your organization. A decision-maker must also be added before you can complete the PCI DSS questionnaire.

Note: Webconnex Payments manages PCI compliance for any pages processing payments through its platform. This means you can confidently answer “yes” to relevant questions on the PCI DSS questionnaire you’re required to complete.